Because our items are bespoke and made to order<\/strong>, we are unable to accept returns or offer refunds once production has begun.<\/p>\r\n Bespoke or made-to-order items are created specifically to your requirements (including custom sizes, colours, materials, designs, or personalisations). As such:<\/p>\r\n All bespoke sales are final<\/strong><\/p>\r\n<\/li>\r\n Returns, exchanges, or refunds are not accepted<\/strong> for change of mind<\/p>\r\n<\/li>\r\n This includes situations where the item no longer fits your needs or preferences after delivery<\/p>\r\n<\/li>\r\n<\/ul>\r\n It is the customer\u2019s responsibility to:<\/p>\r\n Carefully review all specifications, measurements, designs, and details before confirming the order<\/p>\r\n<\/li>\r\n Ensure all information, spellings, grammar\u00a0 etc.. provided is accurate and complete<\/p>\r\n<\/li>\r\n<\/ul>\r\n Once an order is confirmed and work has commenced, it cannot be cancelled or amended.<\/p>\r\n If your item arrives faulty<\/strong> or not in accordance with the agreed specification<\/strong>, please contact us within\u00a0 48 hours <\/b>of receipt, providing clear photographs and a description of the issue.<\/p>\r\n If a fault is confirmed:<\/p>\r\n We will offer a repair<\/strong>, replacement<\/strong>, or refund<\/strong>, as appropriate<\/p>\r\n<\/li>\r\n This does not apply to natural variations inherent in handmade or bespoke products<\/p>\r\n<\/li>\r\n<\/ul>\r\n Please note that minor variations in colour, texture, or finish are a normal and expected part of bespoke and handcrafted items and do not constitute a fault.<\/p>\r\n Any none bespoke products incorrectly ordered can be returned to us\u00a0 within a period of 5 working days in a ‘as new’ condition and are subject to a 30% restocking fee. If you need to return goods, please contact us beforehand, telling us that you are returning the goods and why and we will provide further info on where\/how to return said item\/s.<\/p>\r\n For any questions or concerns regarding your order, please contact us at: Returns & Refunds Policy (Bespoke \/ Made-to-Order Items) Because our items are bespoke and made to order, we are unable to accept returns or offer refunds once production has begun. Bespoke Items Bespoke or made-to-order items are created specifically to your requirements (including custom sizes, colours, materials, designs, or personalisations). As such: All bespoke sales […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"two_page_speed":[],"footnotes":""},"class_list":["post-7224","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nBespoke Items<\/h3>\r\n
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Order Approval<\/h3>\r\n
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Faulty or Incorrect Items<\/h3>\r\n
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Natural Variations<\/h3>\r\n
None Bespoke Products<\/h3>\r\n
Contact<\/h3>\r\n
[mail ‘insert @ symbol’ buysigns.co.uk]<\/strong><\/p>\r\n","protected":false},"excerpt":{"rendered":"